My Account was Hacked :(

[Demetrik]

Sooo feel you where your coming from SE customer service is horrible in my own opinion. This is how I got them to help me out.
my xbox encountered thoose nasty red rings of death.... but my ffxi account was linked to my xbox so even with a new xbox SE did not want to assign my character to my new xbox live account . So i give SE a call and there customer service rep hung up on me twice for my persistance, whenever you ask for a manager they'll say that you have to write them a letter blah blah blah. So after about the 5th time i called and let them know where i was standing I was still turned down.

Call SE headquarters!! and let them know about the way you've been treated!! ask to speak to a manager at their corporate office!!. If you attempt the customer service theyll just blow you off. After i spoke with a higher up manager at their corporate location in SoCal he lit a fire under their asses and guess what now they have the access to do whatever i wanted. Dont mess with the little man. My character was restored within the hour and I vowed to shoot myself then call those morons again. Hope this was of some help to you